Author Archive

Google Analytics URL builder for multiple links

Download this Excel spreadsheet to easily create batches of UTM-coded links for Google Analytics

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Three ways Google Analytics can improve sharing

Here at Commune, we configure and manage many client Google Analytics accounts. Recently, in working on an analytics project with many users, custom reports and advanced segments, some challenges emerged. I’m under no illusion that the Google Analytics crew will act solely on our recommendation. But hopefully others can join us in pushing for three [...]

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Your customers lie (so beware survey data)

With the ceaseless launch of new websites and technologies, it’s easy to get caught up in hype—but beware self-reporting, and trust what people say rather than what they do.

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Why web analytics goals are worth the time

When we provide web analytics services, we know that one of the biggest wins is simply configuring goals and goal funnels. By doing this, you can evaluate metrics according to objectives, giving you insight rather than just information.

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How will these “web 3.0” trends affect your business?

According to Marc Pincus of Zynga and Tribe.net fame, the next phase of the internet involves apps, measurement and (believe it or not) people paying for digital content.

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A skeptic’s guide to marketing with “social media” feeds

Some tips for individuals considering social media for business use.

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How demonstrating return on investment can save niche publishers

Today I was fortunate to lunch with a friend who manages a major Canadian niche magazine. “Major” and “niche” might sound contradictory, but in magazine publishing, niches can be big business if you properly develop ancillary revenue streams.

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Five points of web analytics failure

A few days ago, I wrote about a recent report on enterprise web analytics. The report discussed sentiments and statistics on enterprise web analytics tools and practices. To complement those scientific stats, here’s my unscientific, gut feelings on the most common web analytics points of failure that we see.

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Learn about “selling services online” on October 29

If you market professional services online, want to optimize your results, and are a Toronto-based member of The Professional Marketing Forum, please join me October 29 for a talk on “Selling Services Online: Proven Strategies for Cultivating Leads, Converting Sales and Continuously Optimizing Internet Marketing Return on Investment.”

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