How demonstrating return on investment can save niche publishers

Today I was fortunate to lunch with a friend who manages a major Canadian niche magazine. “Major” and “niche” might sound contradictory, but in magazine publishing, niches can be big business if you properly develop ancillary revenue streams.

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Five points of web analytics failure

A few days ago, I wrote about a recent report on enterprise web analytics. The report discussed sentiments and statistics on enterprise web analytics tools and practices. To complement those scientific stats, here’s my unscientific, gut feelings on the most common web analytics points of failure that we see.

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Learn about “selling services online” on October 29

If you market professional services online, want to optimize your results, and are a Toronto-based member of The Professional Marketing Forum, please join me October 29 for a talk on “Selling Services Online: Proven Strategies for Cultivating Leads, Converting Sales and Continuously Optimizing Internet Marketing Return on Investment.”

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Google Analytics good for enterprises (and better with expert resources)

A common question we get for our Google Analytics services is whether the platform, being free, is suitable for enterprise web analytics. A new Forrester study clarifies the situation, showing that a majority of enterprises use free web analytics platforms—and that analytics services are a better investment than paid platforms.

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Google Analytics Flash issues? Check your script access

Stats not looking quite right in your reports? Here’s a troubleshooting tip that should spare you some frustration.

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Nanocontent: Can you judge a site in 11 characters?

No, this isn’t another joke about "nano-blogging," a parody of micro-blogging plaftorm Twitter. Rather, it’s a quick review of new research on nanocontent from Jakob Nielsen on the importance of the first 11 characters in your links and titles.

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Online video use way less than you think

While video has no doubt proliferated over the past few years, the qualitative impression of this proliferation and use is vastly different from the quantitative reality.

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How to write content for Amazon Kindle

If you plan to port your content to Amazon’s popular reader, read this guide to writing for Kindle by Jakob Nielsen.

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How a funny email can increase sales 15%

Copywriters and content marketers often avoid humor for fear of offending readers or undermining sales. A new study suggests, however, thatstarting some communications with humor can increase trust and rapport, improve negotiations and increase sales.

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Basic steps to strong headlines

Learn the basic rules of writing strong headlines in this video featuring Commune content specialist Sara Chappel.

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