Posts Tagged ‘web analytics’

Five ways school boards can benefit from Google Analytics

School boards and other public organizations can benefit from analytics tracking—even if they don’t emphasize sales and marketing

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Your customers lie (so beware survey data)

With the ceaseless launch of new websites and technologies, it’s easy to get caught up in hype—but beware self-reporting, and trust what people say rather than what they do.

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The one analytics metric you can’t live without (and one you should avoid)

If the questions our analytics clients ask serve as any indicator, two of the most commonly misunderstood analytics reports are bounce rates and exits. But you can’t really blame anyone for conflating these reports. After all, both measure the number of times someone leaves your site. But when and why they left—and, more importantly, whether they were satisfied upon departure—is where the similarities usually end.

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Why web analytics goals are worth the time

When we provide web analytics services, we know that one of the biggest wins is simply configuring goals and goal funnels. By doing this, you can evaluate metrics according to objectives, giving you insight rather than just information.

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Are your visitors absolutely unique?

Not all tools are equal, and not every tool offers this complicated and (mostly) accurate metric. Your “Absolute Unique Visitors” report is the result of extremely complex and time—consuming calculation. It’s an extra mile that lazier tools with their “additional” metrics have simply avoided—much to the user’s detriment.

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How will these “web 3.0” trends affect your business?

According to Marc Pincus of Zynga and Tribe.net fame, the next phase of the internet involves apps, measurement and (believe it or not) people paying for digital content.

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Is Kanye sending YOU traffic?

Remember that whole Kanye-West-Taylor-Swift-VMA thing, with Kanye seizing the mike at the MTV Video Music Awards in the middle of Swift’s acceptance speech? It was fodder for endless Facebook memes and YouTube spoofs for, oh, about two days.

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Five points of web analytics failure

A few days ago, I wrote about a recent report on enterprise web analytics. The report discussed sentiments and statistics on enterprise web analytics tools and practices. To complement those scientific stats, here’s my unscientific, gut feelings on the most common web analytics points of failure that we see.

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